Industry data shows that less than 34% of dental treatment recommendations are being answered with Yes! Do you know why? Join Amir and Oliver as they discuss why case acceptance rates are so low, resulting in millions of lost dollars every year, and what you can do about it.

Course Objectives

In this course, we will review some of the major reasons that patients leave your practice without saying “Yes!” including ..

• The financial affordability gap

• Disjointed case and fee presentation workflows

• Awkward and stressful conversations about finances

• Solutions that do not put the patient’s needs first

• Inconsistent follow-up protocols

Dr. Amir Daoud

AACA Board Member and Study Club Chair Amir Daoud is a thorough, warm, general and cosmetic dentist who grew up in England and is now based in Clearwater, FL. Amir received his dental training in both countries, receiving 2 dental degrees - the first at the prestigious Kings College University College of Dentistry in London, and the second from New York University College of Dentistry. Amir has maintained a Invisalign Diamond Top 1% Provider since 2021 demonstrating why he is the perfect choice for this exploration on how dental practices can increase case acceptance rates.

Oliver Gelles

Oliver Gelles is the Chief Marketing Officer at OrthoFi. He has over 20 years of experience in the Dental and Orthodontic industry, establishing himself as a strategic brand-building expert, contributing to the expansion of self-ligation and solutions that have now helped over 1 Million patients find high-quality orthodontic care. Oliver has a passion for the industry and has leveraged his zeal for data and analytics as well as business acumen to lecture around the world on many of the core concepts that prompted the creation of OrthoFi, now the market leader in Orthodontic financial management in the US. Oliver graduated from Georgetown University with a focus on international business and lives in Southern California with his family.